If you have a TrueCredit report from Trans Union and would like to file a complaint regarding your report or score, we can help you speak with a live representative. Follow the instructions below:

Latest Posts

#1 (800) 493-2392

TrueCredit Customer Service Live Person Instructions:

Phone Number: If you want to cancel your free trial of True Credit Report from TransUnion, you should call (800) 493-2392.

How to Speak to a Live Person: To cancel your free trial of True Credit Report or dispute something on your account, call the toll free number (800) 493-2392. We have heard horror stories from readers about calling True Credit customer support, with most complaining of long hold times, speaking to foreign customer service agents that do not speak good English or are difficult to understand – and most are unhelpful. Also, some readers have had an issue with providing their SSN information to customer service agents who are clearing foreign and difficult to understand. Prepare for a long wait and be patient.

Support Hours: True Credit Customer Service Guide representatives are available from Monday through Thursday, 8 a.m. to Midnight and Friday through Sunday, 8 a.m. to 8 p.m. Eastern time.

Did it Work? Did our instructions work? If yes, GREAT! We hope they resolved your issue successfully. If no, tell us what happened. If you got to a live person using another method, please tell us how, so we can update our information. If you used another phone number to speak to a human, we would like to know so others looking for help with their credit report or have complaints can also benefit from your information.

  • 8AM - Midnight EDT
  • 8AM - 10PM EDT